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Bigbasket

Bots In-Depth

Bots Vs Humans: State of efficiency in AI-enabled digital customer care services

Nowadays, a machine-learned response generates automatically whenever a consumer sends a digital complaint. But with a machine (bot) trying to analyse the situation and respond, often, the algorithms go wrong.

By Yanogya Sharma
Jul 24, 2018 12:39 IST 6 Min read
Grofers News
Grofers shuts down fruits and vegetable segment in NCR, Bengaluru and others
By Jai Vardhan
Jul 16, 2018 09:18 IST 2 Min read
BigBasket BigBasket
After Flipkart, BigBasket faces court proceedings over trademark infringement
By Saurabh Singh
Jun 18, 2018 02:45 IST 2 Min read
Future Retail News
Future Retail plans microdelivery, will compete with Milkbasket and Supr Daily
By Tausif Alam
Jun 07, 2018 07:21 IST 2 Min read
Bigbasket BigBasket
Bigbasket soon to sell fresh meat and beauty products via private label
By Harsh Upadhyay
Jun 04, 2018 04:17 IST 2 Min read
BigBasket BigBasket
After 2X revenue growth, Bigbasket overall losses shoot up by 7X in FY17
By Harsh Upadhyay
May 30, 2018 05:52 IST 2 Min read
RainCan BigBasket
Exclusive: Bigbasket in talks to acquire micro-delivery startup RainCan, SuprDaily also in fray
By Jai Vardhan
May 29, 2018 13:46 IST 2 Min read
BigBasket BigBasket
Does BigBasket need to raise another mega round? Indeed, it has to
By Jai Vardhan
May 08, 2018 09:55 IST 2 Min read
Amazon News
Amazon faces DIPP flak for sharing resources between consumer and food retail arms
By Harsh Upadhyay
Apr 24, 2018 07:38 IST 2 Min read
BigBasket BigBasket
BigBasket wholesale arm's revenue witnesses 2X growth in FY17
By Harsh Upadhyay
Mar 29, 2018 07:08 IST 2 Min read
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