Uber is piloting a 24×7 Call security helpline in India which allows passengers to make a call directly to an uber-agent for any security-related matters. Launched in Chandigarh for now, it will help in boosting the safety of passengers. Currently, Uber operates in 40 cities of India and based on the rider response, it will take a call on its rollout in other cities.
In case of an emergency, riders can use the existing SOS button or the national emergency line (100). (Source)
