Razorpay and NPCI bring agentic payments to Claude at India AI Impact Summit

Razorpay and the National Payments Corporation of India or NPCI have collaborated to enable shopping with AI by bringing Agentic Payments to Claude. Unveiled at the India AI Impact Summit, the platform is currently in the pilot phase with a small group of users.

The offering allows users to order food, groceries, and everyday essentials from Zomato, Swiggy, and Zepto without leaving the conversation.

AI assistants are increasingly shaping how people discover and compare products. This platform, built on Claude, integrates a critical element, payments, directly into the agentic experience, enabling Claude to securely complete transactions on a user’s behalf. As a result, payments happen seamlessly within the conversation. A demonstration of the offering was showcased at the India AI Impact Summit.

The partnership brings together Razorpay’s Agentic Payments, NPCI’s UPI infrastructure, and Claude’s conversational intelligence to unlock a new model of AI native commerce. Backed by UPI Reserve Pay, users can approve a single spending limit for a merchant and then make multiple secure purchases without repeated PIN prompts, while retaining full control through real time visibility, flexible limits, and instant consent revocation.

For example, a user can go to Claude and order food from Zomato by simply saying, “I am craving a mid evening samosa and chai. Can you order this for me and my team from my favourite restaurant near my office?” The AI agent checks the available options on Zomato, presents them to the user, and, with a single confirmation, places the order through Razorpay’s UPI powered Agentic Payments on Reserve Pay.

Combined with India’s high frequency digital habits, especially in food and grocery, this creates an ideal environment for agent led commerce to scale quickly and responsibly. Together, these factors position India as one of the few global markets where AI, payments, and consumer trust are aligned at population scale, enabling agentic commerce to become a reality.