Paytm to discontinue Juspay-routed transactions from April

Fintech company Paytm has stopped using third-party platforms like Juspay to manage its payments and will now handle transactions directly. This move mirrors recent decisions by Razorpay, PhonePe, and Cashfree Payments, which also moved away from third-party orchestration platforms.

In a communication to its partners, Paytm Payments Services Limited (PPSL) said that it will stop supporting transactions routed via Juspay, effective April 1. The Noida-based company added that the move aligns with PPSL’s commitment to offering a more seamless and reliable payment infrastructure to its merchant base.

“To ensure uninterrupted payment service, we request you to start accepting payments directly through PPSL,” the company noted in the email. Highlighting its capability, PPSL said it supports more than 100 payment sources and is equipped to handle peak loads efficiently.

This strategic shift comes as PPSL continues to strengthen its position as a leading payment solutions provider, focusing on direct integration for enhanced performance and reliability.

PhonePe became the first fintech to cut ties with Juspay in December. Soon after, Cashfree and Razorpay also followed suit. 

In an earlier statement, Juspay said that any PA or PG unwilling to work with a merchant will ultimately lose out, affecting not just the merchant but the broader payments ecosystem.