Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners. As part of the funding, Rayfe Gaspar-Asaoka, partner at Canaan Partners, has joined the board.
Kleiner Perkins, Peak XV Partners (a Sequoia Capital India), Wing Ventures, and Recall Capital, as well as angel investors including Lauryn Motamedi (Head of Product Growth at Notion), Elena Verna (VP of Growth and Data at Dropbox), Nan Yu (Head of Product at Linear), Andrew Berman (Director of AI at Zapier) among others have also participated.
The proceeds will be used to continue scaling and to deploy no-code AI agents to help customers bridge divides between product, marketing, and sales teams, and even collect rich feedback.
Founded by brothers Varun and Arnav Sharma, Enterpret builds adaptive artificial intelligence models to unify and analyze large volumes of unstructured feedback across all channels to extract key themes, sentiments, underlying issues, and topics, helping teams quickly identify patterns and improve customer satisfaction.
Since May 2024, the company claims to have doubled its ARR. Its customers include Monday.com, Canva, Notion, Loom (Atlassian), The Browser Company, Hootsuite, Nextdoor, Strava, Linear, and Vimeo.