Shalabh Shrivastava quits Swiggy; Saurav Goyal takes over Driver Org

Shalabh Shrivastava, the senior vice president of Driver Org at Swiggy, has quit the company, according to sources aware of the development.

Before joining Swiggy in November last year, Shrivastava worked at Flipkart for over 10 years and was promoted to VP and National Head of Large and Furniture Supply Chain, a role he held for nearly three years.

On Tuesday, Swiggy announced that Saurav Goyal will now lead its Driver and Delivery operations. He will fill Shrivastava's position, but the firm didn’t mention his (Shrivastava) resignation.

Queries sent to Swiggy did not receive a response.

Goyal, who joined Swiggy in 2020, will continue in the role of senior vice president of Business Finance until a replacement is named. He has over 18 years of experience across firms, including Ola, and has supported Swiggy’s IPO efforts.

Driver and Delivery operations is a critical function for foodtech platforms like Swiggy, as it manages relationships with delivery partners who are the backbone of their logistics network. The Bengaluru-based company partners with over 2.5 lakh restaurants across 700 cities and works with more than 5 lakh delivery workers.

With growing competition in food and quick-commerce, efficient delivery coordination is essential to ensuring speed and service quality.

Amid rising competition from Blinkit and Zepto, Swiggy continues to operate in the red. While its operating revenue grew 45% year-on-year to Rs 4,410 crore in Q4 FY25, losses jumped 95% to Rs 1,081 crore.