Urban Company posts Rs 1,144 Cr revenue and Rs 28.5 Cr PBT in FY25

Home services marketplace Urban Company recorded a 38.2% year-on-year revenue growth to Rs 1,144 during the fiscal year ended March 2025 (FY25), according to its annual report. The company also swung to profitability in FY25 from a significant loss in FY24.

Urban Company claims to have completed 6.8 million annual customer transactions across 17 super categories in 51 cities with a total net transaction value of Rs 3,115 crore (India+International).

Urban Company offers a wide range of home services, including spa and salon treatments, AC repairs, electrical work, painting, wall panel installations, pest control, and more. It also generates revenue through the sale of its water purifier (native)  and products sold to service professionals.

Coming to its revenue breakup, platform services continued to be the largest revenue driver for Urban Company, contributing 64.8% of its total operating income, which rose 32.5% to Rs 742 crore in FY25. Revenue from customer memberships grew marginally by 7.7% to Rs 98 crore during the same period.

On the product sales front, the company saw a sharp 300% jump in revenue from its native water purifier, which surged to Rs 116 crore in FY25 from Rs 29 crore in FY24. The remaining Rs 188 crore came from product sales to service professionals.

The company also operates in the UAE, Singapore, and the Kingdom of Saudi Arabia (KSA). Of its total operating revenue, Rs 997 crore was generated from India, including the sale of water purifiers, while the remaining Rs 147 crore came from its international operations. 

It also added Rs 117 crore from interest and profits from the sale of mutual funds, which tallied the overall income to Rs 1,261 crore in FY25 from Rs 928 crore in FY24.

Employee benefits emerged as the largest cost center for Urban Company in FY25, accounting for 28.6% of the total expenditure. This expense remained flat at Rs 350 crore, which includes a non-cash ESOP cost of Rs 72.5 crore. 

Interestingly, spending on advertising and business promotion also held steady at Rs 207 crore during the year.

Other cost heads, including materials, professional incentives, freight, payment gateway charges, outsourced support, and overheads, pushed the company’s total expenditure to Rs 1,223 crore in FY25, up from Rs 1,021 crore in FY24.

According to its annual report, Urban Company’s India consumer services segment posted a profit of Rs 113 crore in FY25. However, its native water purifier vertical and international operations reported losses of Rs 38.7 crore and Rs 33.7 crore, respectively.

The year-on-year growth, coupled with controlled expenditure, particularly in employee benefits and advertising, helped Urban Company to post a PBT (profit before tax) of Rs 28.5 crore in FY25, compared to a loss of Rs 92.7 crore in FY24. Its ROCE and EBITDA margin improved to a positive 2.46% and 6.68%, respectively, in FY25.

On a unit level, it spent Rs 1.07 to earn a rupee of operating revenue. By the end of FY24, the company’s total current assets were recorded at Rs 1671 crore, with the cash and bank balances of Rs 590 crore.

Urban Company is all set to launch its initial public offering (IPO). In April, the Abhiraj Singh Bhal-led company filed its Draft Red Herring Prospectus (DRHP) with the Securities and Exchange Board of India (SEBI) to raise Rs 429 crore (approximately $50 million) through a fresh issue and an offer for sale (OFS) of Rs 1,471 crore.

Urban Company, once enjoying a relatively uncontested market, is now facing growing competition from emerging startups such as Snabbit and Pronto. Meanwhile, Swiggy has also entered the on-demand professional services segment with its offering, Pyng.