Urban Company posts 37% growth in Q2 FY26, losses balloon due to Insta Help push

Home services marketplace Urban Company has reported strong topline growth during the second quarter of FY26, though its bottom line took a hit due to heavy investments in its newly launched vertical, Insta Help. 

According to the company’s quarterly financial results, Urban Company's revenue from operations rose 37% year-on-year to Rs 380 crore, while its net transaction value (NTV) grew 34% to Rs 1,030 crore.

Urban Company’s India Consumer Services, which includes categories like cleaning, beauty, and repair, clocked Rs 262 crore in revenue. According to the company, its annual transacting users stand at 7.4 million, while its monthly active professionals increased to 57,251 during the quarter.

Income from the native water purifier surged 179% to Rs 75 crore in Q2 FY26. Revenue from its international business stood at Rs 41 crore, while  Insta Help, the company’s new daily housekeeping vertical launched earlier this year, has processed 468,000 orders in October 2025 with minimal revenue.

With the new launch, the company has to expand its team as its employee benefits, marketing, and other overheads led its total expenditure to increase to Rs 462 crore in Q2 FY26, which led Urban Company to post a net loss of Rs 59 crore, compared to a loss of Rs 1.82 crore in Q2 FY24. On a sequential basis, the firm posted a net profit of Rs 6.94 crore in Q1 FY26.

According to the Urban Company’s shareholders' letter, it expects consolidated EBITDA losses to continue in the near term as it invests aggressively in scaling Insta Help, which it sees as a large, high-frequency category critical to strengthening its core platform.

At the end of September 2025, Urban Company’s total current assets stood at Rs 1,939 crore, providing ample liquidity to fund new initiatives and expansion. “While we are not yet generating free cash flow, our goal is to build a platform that maximizes long-term FCF per share and delivers lasting value to every shareholder,” said Abhiraj Singh Bhal, co-founder and CEO of Urban Company, in his letter to shareholders.