OneAssist posts over Rs 620 Cr revenue in FY25 with Rs 26 Cr EBITDA

Peak XV-backed consumer protection and assistance services provider OneAssist demonstrated strong financial performance in FY25, with revenue growing 22% to cross Rs 600 crore, while the Mumbai-based company’s losses declined by 56% during the same period.

OneAssist’s operating revenue grew 22% to Rs 623 crore in the last fiscal year (FY25) from Rs 509 crore in FY24, according to its provisional financial statement reviewed by Entrackr.

OneAssist offers assistance and protection services to customers for their wallets, cards, mobile phones, and gadgets. It claims to cover card frauds including skimming, phishing online ATM and PIN fraud and offers free replacement of the PAN card and driving license.

The company made additional Rs 21 crore from non-operating sources which pushed its total income to Rs 644 in FY25 from Rs 513 crore in FY24.

When it comes to expenses, the firm incurred finance costs of Rs 44 lakh in FY25 which reduced by 50% from Rs 83 lakh in FY24. Depreciation and amortization rose marginally to Rs 34.5 crore. Notably, OneAssist didn’t disclose much information in the expense breakup beyond these figures.

Overall, the firm’s total expenses rose by 21% to Rs 652 crore in FY25 compared to Rs 538 crore in FY24. 

OneAssist reported a net loss of Rs 11 crore in FY25, a 56% reduction from loss of Rs 25 crore in FY24. However the company reported a positive EBITDA of Rs 26 crore for the year with EBITDA margin of 4.10%.

On a per-unit basis, the firm spent Rs 1.05 to earn a rupee in FY25, compared to Rs 1.06 in FY24, meanwhile its ROCE stood at -8.64%.

The Mumbai-based company recorded current assets worth Rs 496 crore in FY25, which includes Rs 134 crore in cash and bank balances.

Built around the same model as CPP India, the British owned firm where Gagan Maini was the CEO earlier, the firm has comfortably outpaced its ‘parent’, and in fact might be a top prospect to take over CPP India’s  operations, which have been up for sale by the British parent.  

According to TheKredible, Peak XV (formerly Sequoia Capital) holds the largest stake in the company, owning nearly 29%. The company's co-founders, Subrat Pani and Gagan Maini, collectively own 12.32%.