Mumbai-based DocTalk, which runs a mobile application to help doctors and patients stay in touch with each other, has raised about $5 million from investors including Matrix Partners India, Khosla Ventures, Venture Highway, Liquid2 Ventures, Altair Capital, Vy Capital and a few angel investors.
The mobile app-only startup will use the funds primarily for hiring in sales, operations, and technology; and to expand to new areas.
“Growing up, I would see my father (who is a doctor) constantly inundated with calls and messages, only a small fraction of which were emergencies. At DocTalk, we are working to simplify and improve doctors’ lives by giving them control over their patient communication and practice,“ said Krishna Chaitanya Aluru, CTO at DocTalk, reported ET.
Launched in February 2016 by Krishna Chaitanya Aluru, Akshat Goenka, and Vamsee Chamakura, DocTalk app serves both sides of the table.For doctors, it is almost like a customer relationship management tool that helps them manage patients’ queries and retain patients, thereby potentially increasing revenues.
The app doesn’t connect patients with new doctors but helps ease the post-consultation phase. Patients need to upload their reports on the app, for free, and their doctors can then regularly follow up and chat with them.
Using its Doctor’s Circle feature, patients can also chat with their doctors and get prescriptions on-the-go. The idea is to work on an AI-based, on-demand virtual assistant application to simplify the Indian healthcare ecosystem.
According to the company, their app has been able to cut down response and remote consultation time by 25 percent because the doctor is able to read the patient’s previous medical reports even before the patient arrives at the clinic or hospital.
DocTalk was also selected for Y Combinator’s New Winter 2017 Batch. Earlier, the US-based seed accelerator invested $120,000 in startups for a seven percent stake in equity.