AI-powered customer experience platform SmarterBiz has secured Rs 8 crore in pre-Series A funding round from StartupXseed Ventures, MI Aravind, Daksh, Artiman, Ravi Viswanath, Ramesh Radhakrishnan, Ranjan Biswas, and MJ Aniketh. Funds raised would be utilized to grow the company 8X ARR this year and create more gig opportunities in the market.
Founded in 2014 by Rajesh Bernard, Vijay Krishna, and Prateek Mehta, SmarterBiz enables remote management of customer journeys and agent life cycles. It claims to have helped several enterprises, including unicorns build scalable, flexible, and hyper-local customer experience, cost-effectively. (Source-PR)