The Central Bureau of Investigation (CBI) has chargesheeted a former Paytm employee allegedly for cheating, criminal conspiracy, and violation of Information Technology Act. The sleuths of central investigation unit reveal that Sawan Narender Aware along with five more accomplices had cheated the Noida-headquartered company though barging into its internal system.
The investigation unearths that Sawan used to give 20-50 per cent discount to shoppers on products listed on Paytm Mall. He reportedly generated 100 per cent discount by generating employees IDs using trial and hit method.
Such transactions were executed through stolen credentials of the Paytm employees. The charge sheet claimed that Sawan and his accomplice facilitated refund to shoppers on genuine transactions where they were satisfied with the bought product.
Later, the fraudsters collect the refund money after slashing promised discount.
Technically, the refunds should not have been generated as customers were happy with the delivered product. The complaints filed by Paytm in December 2016 alleged that during the internal audit, it found that its customer care executives have made refunds to 48 customers deceitfully.
According to the charge sheet, the fake refunds were made using various Paytm wallets and bank accounts. It accounted a loss of Rs 11 lakh between August 2015 and May 2015.
Notably, this is not the first instance of users claimed fake refunds, four months ago, two men falsely obtained refunds on 166 high-end mobile phone. However, the involvement of employees in cheating e-commerce companies came to the light for the first time.
Meanwhile, a fresh media reports on Monday reveal that e-commerce major Flipkart delivered a detergent bar instead of an iPhone to a Mumbai-based customer. The 26-year-old Tabrej Mehaboob Nagrali had registered a case against the company in Mumbai’s Byculla police station for cheating.
Tabrej asserted that he had ordered an iPhone-8 on the e-commerce platform and made the complete payment.
The development was first reported by The Indian Express.